Several weeks ago I was on a business trip to Toronto and stopped in at the new and improved Meeplemart. An unbelievable store - by all means try to get there if you're ever in the GTA.
Kromlech. So I took the opportunity to pick up their excellent Ork Pilot, a cool Field Chirurgeon (aka Painboy) and the Ork Operator and Goliath Mine (a pastiche of the German remote-controlled demolition vehicle from WW2).
Unfortunately the Goliath kit was missing its tracks, which I hadn't noticed until I got back home. So I emailed Kromlech and heard back from the boss, Artur Sek, who promised to send replacement parts.
Yesterday I got a tiny parcel from Kromlech in the mail, containing TWO sets of Goliath tracks and a bonus figure - a Gobbo Overseer!
So "bravo" to Kromlech for awesome customer service and to Meeplemart for carrying their stuff in the first place!